Refund Policy

I support my work. I offer refund and/or exchange within the first 15 days of receiving your purchase If something I made is defective or not as described.

Eligibility for Refunds and Exchanges

• Your item must be unused and in the same condition that you received it.

• The item must be in the original packaging.

• To complete your return, we require a receipt or proof of purchase.

• Any free with purchase items must also be returned to receive a full refund.

Exchanges (if applicable)

I only replace items if they are defective or damaged. If you need to exchange it for the same item, send me an email at gabe@hehertheirs.com to arrange an exchange.

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.

Shipping

• You will be responsible for paying for your own shipping costs for returning your item.

• Original shipping costs are non-refundable. You will be refunded the price of the item(s) you are returning and any sales tax paid only.

• I will cover any shipping fees for item exchanges due to defective items.

• I cannot be responsible for returned shipments lost in transit. Please make sure you have adequate insurance and tracking.